The average time for receiving the skin is 7-14 business days. If you have been waiting longer, contact the technical support of the payment system you were using.
When sending a payment, there are a number of possible reasons why it can be rejected. We'll go over the typical causes of payment failures and how to fix them.
A card might be declined if:
1) The card issuer is having technical problems that prevent authorization of a transaction.
Verify that your name, complete address, city, and zip code were input accurately. Your bank will check this information to make sure it matches, so it must.
2) To protect you, the card issuer rejects the transaction when it notices a charge that doesn't correspond to your typical spending habits.
3) You unintentionally went above your card's credit limit.
Check your bank account balance. Sometimes an unexpected or scheduled charge can leave your remaining balance lower than usual.
4) Check the CVV, card number, IBAN, expiration date, or other payment credentials and try again.
5) Your card does not support 3D Secure (3D Secure is an additional layer of cardholder authentication on online card transactions.)
Contact your card issuer directly. If you've contacted your bank and believe your payment has been blocked, here are some things you can do to resolve the issue:
- Disable any services that could obscure your IP address. Payments may fail if you use a VPN, proxy server, or submit them from behind a network firewall.
- Retry your payment later. If you attempt to submit your payment too many times, a period of unavailability will be triggered during which any payment will be rejected due to a rate limiter. If you encounter this problem, try again 24 hours after your previous attempt.
A charge may appear on your bank statement even if it is awaiting authorization or has been rejected. Charges that have not been authorized will be removed after a few days.
You can click on the icon in the steam logo on the product card and you will be transferred to the inventory of our trade bot, where this particular skin will be displayed.
