Terms and Conditions

Terminology:
“Bulletskins” or “we”, or “our” - Bulletskins LTD, Registration number 15919829 located 36-37 Albert Embankment, London, SE1 7TL, England manages and operates this website.
“Website” - https://www.bulletskins.com/
“User/s” or “you” - users of the Website.

“T&C” - the Terms and Conditions.
“Agreement” - Any contract established as a result of the offer or confirmation and any agreement that incorporates these T&C.
Services - goods or services the Bulletskins provides to the User as described in the Agreement.
Personal Data - Any User data related to an individual that is protected as personal data according to applicable data protection laws.



General Conditions:
By using this Website, you acknowledge and agree to the terms outlined in this T&C and any additional Agreement for Services provided.
These T&C apply to all users of the Website, including but not limited to browsers, vendors, Users, traders, and content providers.

We reserve the right to modify any part of the T&C at our discretion, and updates will be published accordingly. It is your responsibility to periodically visit our Website to stay informed of any changes. Your continued use of the Website and access to the Services after any changes have been posted to the T&C will be considered as your acceptance of those modifications.

The T&C, along with any related policies or operating rules published on our Website or connected to the Services, constitutes the complete Agreement between you and us. This Agreement supersedes all prior verbal or written Agreements, communications, and proposals between us.




Liability Limitations as per England and Wales Law:
In accordance with applicable law, Bulletskins,  its affiliates, representatives, directors, employees, suppliers, and licensors shall not be held liable for any damages arising from the use of the Website, its content, or materials accessible through the Website (including, but not limited to, any damages resulting from a user's reliance on information obtained from Bulletskins). This includes damages resulting from errors, omissions, interruptions, deletion of files or emails, bugs, viruses, delays in operation or transmission, or any failure of performance, regardless of whether they were caused by acts of God, communication breakdowns, theft, destruction, fraud, or unauthorized access to Bulletskins records, programs, or Services.

Users shall not be entitled to claim any indirect, special, incidental, consequential, punitive, or exemplary losses, including but not limited to damages for loss of goodwill, lost profits, theft or corruption of user information, inability to use the Website, or any defamation, offensive or unlawful activities by any third party.

The sole remedy available to the user is to discontinue the use of the Website, unless the user can prove that Bulletskins  its affiliates, agents, directors, employees, suppliers, or licensors have been negligent. In such cases, the user may be entitled to claim damages for any personal injury or property damage arising from access to or use of the Website, any unauthorized access to or use of our secure servers and/or personal information stored therein, or any user content.

The total liability of Bulletskins  its affiliates, agents, directors, employees, suppliers, or licensors, if established to be negligent, will not be limited by the amount paid by the user to Bulletskins or its affiliates but will be determined according to applicable England and Wales law. This liability applies regardless of the basis of the alleged liability, whether it is based on contract, tort, negligence, strict liability, or any other basis, and even if Bulletskins has been advised of the possibility of such harm.


Confidentiality
Definition:
The term "Confidential Information" refers to any information disclosed by one party to the other as part of this Agreement, whether directly or indirectly, through writing, oral communication, or examination of physical objects, including but not limited to documents, Personal Data, software, equipment, and operational plans. The Confidential Information may also encompass information disclosed to the disclosing party by third parties. However, Confidential Information does not include information that:
  1. was already publicly accessible before the time of disclosure by the disclosing party;
  2. becomes publicly accessible after disclosure by the disclosing party due to the inaction or action of the receiving party;
  3. was already legally possessed by the receiving party at the time of disclosure by the disclosing party, as proven by the receiving party's records and files;
  4. was obtained by the recipient from another source without violating the confidentiality responsibilities of that third party;
  5. was independently created by the recipient without using or referencing the disclosing party's Confidential Information, as confirmed by documents and other reliable evidence in the recipient's possession; or
  6. is required to be disclosed by law, provided that the recipient promptly informs the disclosing party in writing of such requirement before disclosure and offers assistance in obtaining an order protecting the information from public exposure and only discloses the minimum amount of Confidential Information required by law.


Non-Use and Confidentiality:
Both parties agree to limit their use of each other's confidential information to only what is explicitly permitted by this Agreement or by explicit authorization. Both parties agree to maintain the confidentiality of the other party's information and not to disclose it to any third parties, except as specified in the designated section.


Processing of Personal Data
Bulletskins informs its User who are natural persons that it processes personal data and other relevant personal data protection laws and regulations in the United Kingdom. By accepting this Agreement, the User consents to the processing of their personal data. The User has the right to withdraw their consent at any time. However, this will not affect the lawfulness of any processing carried out before the User withdraws their consent. If the User withdraws their consent, we may not be able to provide certain Services to the User. We will advise the User if this is the case at the time the User withdraws their consent.


Individual Rights Under the England and Wales Data Protection Laws
As an individual, you have the right to access your personal data that is being processed, request correction if the information is inaccurate or incomplete, and request deletion, also known as the right to be forgotten. Personal data will only be retained if there is a valid legal reason for continued processing. Provision of personal data is voluntary, and consent to its processing can be revoked at any time. If you need to contact us or make any modifications to your personal information, please reach out to us at support@Website. In addition to your rights of access, correction, and deletion, you may also request data portability or restrict processing in certain circumstances.


Bulletskins process personal data in compliance with the Data Protection Act 2018 and the England and Wales GDPR modifications, by section 3 of the European Union (Withdrawal) Act 2018). We process data based on the User's consent, contract performance, and legitimate interests for Service improvement.


Steam Information
This Website provides access to Steam data, including but not limited to images, titles, and descriptions of virtual items in games such as Counter-Strike Global Offensive. The Steam data is the exclusive property of Valve and is provided "as is". The Website cannot guarantee the accuracy, timeliness, or error-free nature of the Steam information and should be used at the user's discretion. Please note that the Website is not officially associated with or endorsed by Valve.


Service Description
This Website provides a platform for the purchase of license rights for virtual items available on Steam. The virtual items remain the property of Valve and are provided as is, with no further guarantees offered beyond successful delivery. The Website reserves the right to deny Service or issue a refund at its discretion.


Order Limitations and User Account Responsibility
The Website reserves the right to reject any order at its discretion, as well as limit or cancel the number of items purchased by a single individual, household, or order, also at its discretion. This restriction may apply to orders with the same User account, using the same credit card, or using the same billing and/or shipping address. In the case of order changes or cancellations, the Website may attempt to notify you through the email address or billing information provided during the order placement. Orders placed by dealers, resellers, or distributors may also be limited or prohibited, as determined by the Website.

It is your responsibility to provide accurate and up-to-date information for all orders made on our Website, including complete purchase and account details. You should also ensure that your account information, such as email address and credit card information, is promptly updated to avoid any issues with transactions or communication.

The Website reserves the right to verify user information, such as through the submission of proper documentation like an identification document, payment information, authorization to represent the user, or contact information like a phone number or email address. This verification process may commence upon the request of the Website and the required documentation must be submitted within one business day. Failure to provide the necessary documentation may result in denial of registration on the Website or order delivery, with a corresponding refund.


Use Limitations
Use of this Website is restricted to individuals who are 18 years of age or older, or under the supervision of a parent or guardian. The Website is not available for use by residents of Iran, Syria, Israel, North Korea, Cuba, or Sudan. Additionally, users must comply with all terms outlined in the T&C and are prohibited from engaging in any illegal activities, violating any laws or regulations, infringing on intellectual property rights, engaging in harmful or discriminatory behavior, providing false or misleading information, distributing malicious code, collecting personal information of others, engaging in spamming or scraping, or using the Website or its content for any obscene or immoral purposes. The Website reserves the right to terminate use of the Website if any of these restrictions are violated.



Order Processing and Delivery
Orders will be processed after receipt of payment confirmation and virtual items can take up to 7 business days to be delivered, subject to the availability of the selected items in our virtual inventory. The virtual items will be delivered directly to your Steam account.



Payment for Services
The Services are paid for before they are transferred to the User in full. The settlements of the Parties take place in a non-cash form using the software and hardware of the Site through the payment system. All transactions are compliant with the European Union's Second Payment Services Directive (PSD2) and the England and Wales Payment Services Regulations 2017.
The Services can be paid for by any method presented on the Website.  When making a payment, a commission from a certain payment system (bank) may be provided. This commission is paid by the User.
Payment can be made via our secure checkout pages using your credit or debit card. Your card will be debited at thethe moment you place your order and receive confirmation.

Refund Policy
In accordance with the Consumer Contracts Regulations 2013 and Consumer Rights Act 2015 (England and Wales), you have the right to cancel your order and request a refund within 14 days of receipt of your Services, except for digital content that is not delivered on a tangible medium if the performance has begun with your prior express consent and you have acknowledged that you thereby lose your right of withdrawal will be consider that are significantly not as described or unfit for their described purpose.This policy applies to all transactions on the Website. In the case of payment verification failure or if the order is not delivered within the specified time frame and the User declines to wait any longer, a refund may be considered. If delivery cannot be completed, the Website reserves the right to either offer a refund or provide a replacement of equal value using alternative virtual items, as per the User's preference.

Refunds will be granted for any digital services that are not delivered as specified or contain errors, bugs, or performance issues that cannot be resolved. This is in addition to any statutory rights under England and Wales law.
Users may be eligible to use Alternative Dispute Resolution (ADR) to resolve complaints if they are not satisfied with the resolution offered by Bulletskins.



When can I expect the refund?
By default, purchases will be refunded via the payment method used to make the purchase. A refund should be issued within 14 days of receiving the cancellation request. We do not do refunds in cryptocurrency, unless it was the original method of payment.

Dispute Resolution

We aim to resolve disputes promptly and fairly. If you have a concern, please contact our Customer Support Team at [email protected]. If unresolved, formal complaints can be submitted to [email protected] or mailed to our respective office addresses, including your contact details, a description of the issue, and relevant documents.

Unresolved disputes may proceed to mediation upon mutual agreement, with costs shared equally. If further resolution is needed, disputes will fall under the jurisdiction of the courts of England and Wales (for Bulletskins LTD) and their applicable laws. Binding arbitration may also be pursued if agreed upon by both parties.

This process does not limit either party’s right to seek immediate legal relief in urgent cases, such as intellectual property violations.


Information Accuracy and Amendments
It is possible that the information on our site or within the Service may contain typographical errors, inaccuracies, or omissions in regards to  Services descriptions, pricing, promotions, shipping charges, transit times, and availability. The Website reserves the right to correct any inaccuracies, errors or omissions and to update or change information, or cancel orders as needed, without prior notice, even after the order has been submitted.


Indemnification
You agree to defend and hold the Website and its owners and employees harmless from any claims or demands made by a third party due to your breach of these T&C or any terms referenced, or your violation of any laws or rights of a third party. If legal action is taken to enforce the terms of these T&C, the Website shall be entitled to recover all costs and fees related to the legal action, in addition to any other compensation granted by the court, if it is determined by a final verdict of a competent court that the Website is the prevailing party.




Restricted CountriesAfghanistan, Belarus, Central African Republic, Congo (Democratic Republic), Cuba, Eritrea, Guinea, Guinea-Bissau, Iran, Iraq, Lebanon, Libya, Myanmar (Burma), North Korea, Russia, Somalia, South Sudan, Sudan, Syria, Ukraine (Crimea, Donetsk, and Luhansk regions), Venezuela, Yemen, Zimbabwe, Russian Federation.



Force Majeure Clause
Neither party shall be held responsible for any delays or non-performance under this Agreement due to circumstances beyond their control, such as acts of God, acts of public enemies, fire or explosion, flood, natural disasters, failure of telecommunication systems, war, acts of terrorism, riots, embargoes, quarantine measures, viruses, strikes, lockouts, labor disputes, transportation or supply failures, requests from government authorities, or any other events beyond their reasonable control.

In addition to natural disasters and other force majeure events above, Bulletskins is not responsible for interruptions in digital Services due to cyber incidents, including but not limited to distributed denial of Service (DDoS) attacks, hacking, or data breaches.


Disclaimer
The Agreement between Bulletskins and the User or Purchasing User is subject to the applicable terms of sale for each order made through the Site and will be interpreted in accordance with laws of England and Wales . The User or Purchasing User consents to the exclusive jurisdiction of the courts of England and Wales
This Website provides access to Steam data, including, but not limited to, images, titles, and descriptions of virtual items in games such as Counter-Strike Global Offensive. However, the Website is not affiliated with or officially endorsed by Valve, and it does not guarantee the accuracy, up-to-dateness, error-free nature, or unchanging future of the Steam data. All Steam data is the property of Valve and is provided "as is". The Services available through this Website are provided without any express or implied warranties.
The cardholder is responsible for adhering to the rules set forth by the copyright holders.
All trademarks used belong to their respective owners.


Modifications and Updates
Website reserves the right to modify or update these T&C at any time, to add, remove, or modify content on the Website, or to shut down the Website. In the event of changes to the T&C, you will be notified through the posting of a revised version on the Website. It is advisable to stay updated on any changes. The relationship between the User and Bulletskins, which is not covered by the provisions of this Agreement, is primarily governed by the rules established by Bulletskins partners, including but not limited to Dispute Resolution, Governing Law, Entire Agreement, Amendments, Severability, and others.


Governing Law and Jurisdiction
These T&C and any additional Agreements will be governed by the United Kingdom (laws of England and Wales), including the Data Protection Act 2018 and the England and Wales GDPR (modifications, by section 3 of the European Union (Withdrawal) Act 2018) for data protection and the Consumer Rights Act 2015.

You acknowledge that any disputes arising under these T&C shall be subject to the exclusive jurisdiction of the courts of England and Wales unless otherwise provided in these .

All payments are initiated by Bulletskins LTD, Registration number 15919829 located 36-37 Albert Embankment, London, SE1 7TL, England
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