Terms and Conditions

Bulletskins OÜ, a company with registration number 16728718 located at Harju maakond, Tallinn, Põhja-Tallinna linnaosa, Sõle tn 61a-5, 10313 manages and operates this website. By using this website, you acknowledge and agree to the terms outlined in this agreement and any additional agreements for services provided. These Terms of Service and any additional agreements will be governed by Estonian law.

By visiting our website or making a purchase from us, you agree to the following conditions and regulations, referred to as the "Terms of Service". These terms apply to all users of the website, including but not limited to browsers, vendors, customers, traders, and content providers.

We reserve the right to modify any part of the Terms of Service at our discretion, and updates will be published accordingly. It is your responsibility to periodically visit our website to stay informed of any changes. Your continued use of the website and access to the services after any changes have been posted to the Terms of Service will be considered as your acceptance of those modifications.

The Terms of Service, along with any related policies or operating rules published on our website or connected to the services, constitutes the complete agreement between you and us. This agreement supersedes all prior verbal or written agreements, communications, and proposals between us.

The following terms and conditions govern the use of the Bulletskins OÜ website (https://www. bulletskins.com/)


Terminology:

Terms and Conditions (“Terms of Service”, “Terms”) - This agreement serves as a substitute for a written or other form of contract and holds the same legal authority.
Agreement - Any contract established as a result of the offer or confirmation and any agreement that incorporates these terms and conditions.
Website - https://www. bulletskins.com/
Services - Products or services provided by Bulletskins OÜ to the customer as described in the agreement.
Personal Data - Any customer data related to an individual that is protected as personal data according to applicable data protection laws.


Limitation of Liability:

In accordance with applicable law, Bulletskins OÜ, its affiliates, representatives, directors, employees, suppliers, and licensors shall not be held liable for any damages arising from the use of the website, its content, or materials accessible through the website (including, but not limited to, any damages resulting from a user's reliance on information obtained from Bulletskins OÜ). This includes damages resulting from errors, omissions, interruptions, deletion of files or emails, bugs, viruses, delays in operation or transmission, or any failure of performance, regardless of whether they were caused by acts of God, communication breakdowns, theft, destruction, fraud, or unauthorized access to Bulletskins OÜ' records, programs, or services.

Users shall not be entitled to claim any indirect, special, incidental, consequential, punitive, or exemplary losses, including but not limited to damages for loss of goodwill, lost profits, theft or corruption of user information, inability to use the website, or any defamation, offensive or unlawful activities by any third party.

The sole remedy available to the user is to discontinue the use of the website. Bulletskins OÜ, its affiliates, agents, directors, employees, suppliers, or licensors shall not be held responsible for any personal injury or property damage arising from access to or use of the website, any unauthorized access to or use of our secure servers and/or personal information stored therein, or any user content.

Under no circumstances shall the total liability of Bulletskins OÜ, its affiliates, agents, directors, employees, suppliers, or licensors exceed the amount paid to Bulletskins OÜ or its affiliates. This limitation of liability applies regardless of the basis of the alleged liability, whether it is based on contract, tort, negligence, strict liability, or any other basis, and even if Bulletskins OÜ  has been advised of the possibility of such harm.


Confidentiality


Definition:
The term "Confidential Information" refers to any information disclosed by one party to the other as part of this agreement, whether directly or indirectly, through writing, oral communication, or examination of physical objects, including but not limited to documents, Personal Data, software, equipment, and operational plans. The Confidential Information may also encompass information disclosed to the disclosing party by third parties. However, Confidential Information does not include information that: (i) was already publicly accessible before the time of disclosure by the disclosing party; (ii) becomes publicly accessible after disclosure by the disclosing party due to the inaction or action of the receiving party; (iii) was already legally possessed by the receiving party at the time of disclosure by the disclosing party, as proven by the receiving party's records and files; (iv) was obtained by the recipient from another source without violating the confidentiality responsibilities of that third party; (v) was independently created by the recipient without using or referencing the disclosing party's Confidential Information, as confirmed by documents and other reliable evidence in the recipient's possession; or (vi) is required to be disclosed by law, provided that the recipient promptly informs the disclosing party in writing of such requirement before disclosure and offers assistance in obtaining an order protecting the information from public exposure and only discloses the minimum amount of Confidential Information required by law.


Non-Use and Confidentiality:
Both parties agree to limit their use of each other's confidential information to only what is explicitly permitted by this agreement or by explicit authorization. Both parties agree to maintain the confidentiality of the other party's information and not to disclose it to any third parties, except as specified in the designated section.


Confidentiality of Commercial Terms
The parties agree that the commercial terms and conditions defined in this agreement, including but not limited to pricing, dates, and deliverables, shall be treated as confidential information by the other party. No reference to the terms and conditions of this agreement should be made in any public statement or press release without prior consultation with the other party. There are exceptions to this confidentiality clause, including, but not limited to: (i) disclosures required by law, with sufficient notice to the other party for them to seek a protective order; (ii) disclosures made to legal counsel, with the obligation to maintain confidentiality with the same degree of care as other confidential information; (iii) disclosures made in connection with an initial public offering or securities filing, provided confidential treatment is sought as appropriate; (iv) disclosures to accountants, banks, financing sources, and their advisors, with the obligation to maintain confidentiality with the same degree of care as other confidential information; (v) disclosures made in connection with a merger or acquisition, provided confidential treatment is sought as appropriate and the recipient is informed of their obligation to maintain confidentiality with the same degree of care as other confidential information.


Processing of Personal Data
Bulletskins OÜ informs its clients who are natural persons that it processes personal data and other relevant personal data protection laws and regulations in the Estonia and the European Union. By accepting this agreement, the customer consents to the processing of their personal data.


Your Data Protection Rights
As an individual, you have the right to access your personal data that is being processed, request correction if the information is inaccurate or incomplete, and request deletion, also known as the right to be forgotten. Personal data will only be retained if there is a valid legal reason for continued processing. Provision of personal data is voluntary, and consent to its processing can be revoked at any time. If you need to contact us or make any modifications to your personal information, please reach out to us at support@bulletskins.com.


Steam Information
This website provides access to Steam data, including but not limited to images, titles, and descriptions of virtual items in games such as Counter-Strike Global Offensive. The Steam data is the exclusive property of Valve and is provided "as is". The website cannot guarantee the accuracy, timeliness, or error-free nature of the Steam information and should be used at the user's discretion. Please note that the website is not officially associated with or endorsed by Valve.


Service Description
This website provides a platform for the purchase of license rights for virtual items available on Steam. The virtual items remain the property of Valve and are provided as is, with no further guarantees offered beyond successful delivery. The website reserves the right to deny service or issue a refund at its discretion.


Order Limitations and User Account Responsibility
The website reserves the right to reject any order at its discretion, as well as limit or cancel the number of items purchased by a single individual, household, or order, also at its discretion. This restriction may apply to orders with the same customer account, using the same credit card, or using the same billing and/or shipping address. In the case of order changes or cancellations, the website may attempt to notify you through the email address or billing information provided during the order placement. Orders placed by dealers, resellers, or distributors may also be limited or prohibited, as determined by the website.

It is your responsibility to provide accurate and up-to-date information for all orders made on our website, including complete purchase and account details. You should also ensure that your account information, such as email address and credit card information, is promptly updated to avoid any issues with transactions or communication.

The website reserves the right to verify user information, such as through the submission of proper documentation like an identification document, payment information, authorization to represent the user, or contact information like a phone number or email address. This verification process may commence upon the request of the website and the required documentation must be submitted within one business day. Failure to provide the necessary documentation may result in denial of registration on the website or order delivery, with a corresponding refund.


Use Limitations
Use of this website is restricted to individuals who are 18 years of age or older, or under the supervision of a parent or guardian. The website is not available for use by residents of Iran, Syria, Israel, North Korea, Cuba, or Sudan. Additionally, users must comply with all terms outlined in the Terms of Service and are prohibited from engaging in any illegal activities, violating any laws or regulations, infringing on intellectual property rights, engaging in harmful or discriminatory behavior, providing false or misleading information, distributing malicious code, collecting personal information of others, engaging in spamming or scraping, or using the website or its content for any obscene or immoral purposes. The website reserves the right to terminate use of the website if any of these restrictions are violated.

ACCOUNT FUNDING
 

• Account Top-Up: At Bulletskins, we offer the option for clients to top up their account balance. This action involves adding funds to your account, and these funds are represented on the website as an equivalent amount of Bulletskins Coins. The conversion rate is set at 1 Euro to 1 Euro Bulletskin Coin.
• Funds Conversion: Upon topping up your account, the corresponding Bulletskins Coins will be credited to your balance, ensuring seamless use of our services.
• Non-Financial Role: It's important to note that bulletskins.com does not function as a financial institution. The funds you top up onto the platform are not held as traditional currency. Rather, they are maintained as Bulletskins coins for the purpose of service transactions within our platform.
• Service Payment Options: Clients have two payment options available to them:
  a. Account Top-Up: You can fund your Bulletskins account with Bulletskins Coins and pay for services directly from your balance.
  b. Credit Card Payment: Alternatively, you have the choice to pay for services using your credit or debit card. This option allows you to make payments directly using your card without the need for account top-up.
• Service Availability: Topping up your account ensures that you have the necessary Bulletskins Coins available to access our services smoothly. This aids in guaranteeing uninterrupted service availability.
• Payment Details: For comprehensive information about account top-up methods, service payment procedures, and other relevant details, please consult the Payment Policy section on our website.

Note: Your financial details are not stored on our platform. All payment processing involving credit/debit cards is securely handled by reputable third-party payment processors.

By proceeding with account top-up or payment on Bulletskins.com, you confirm your acknowledgment and acceptance of these terms and conditions. We strongly advise reviewing and comprehending these terms before engaging in any financial activities on our platform.

Order Processing and Delivery
Orders will be processed after receipt of payment confirmation and virtual items can take up to 7 business days to be delivered, subject to the availability of the selected items in our virtual inventory. The virtual items will be delivered directly to your Steam account.


Pricing
The processing time for an order, starting from payment confirmation can take up to 7 business days or more, depending on the availability of the selected virtual items in our virtual inventory. The virtual items will be delivered directly to your Steam account.

Payment for Goods
The goods are paid for before they are transferred to the User in full. The settlements of the Parties take place in a non-cash form using the software and hardware of the Site through the payment system.
The goods can be paid for by any method presented on the Site.  When making a payment, a commission from a certain payment system (bank) may be provided. This commission is paid by the User.
Payment can be made via our secure checkout pages using your credit or debit card. Your card will be debited at the
the moment you place your order and receive confirmation.

Refund Policy
Refunds are not permitted for successfully delivered orders. This policy applies to all transactions on the website. In the case of payment verification failure or if the order is not delivered within the specified time frame and the customer declines to wait any longer, a refund may be considered. If delivery cannot be completed, the website reserves the right to either offer a refund or provide a replacement of equal value using alternative virtual items, as per the customer's preference.

When can I expect the refund?

By default, purchases will be refunded via the payment method used to make the purchase. A refund takes about 15 days but in any way, not more than 45 days.
We do not do refunds in cryptocurrency.

Information Accuracy and Amendments
It is possible that the information on our site or within the Service may contain typographical errors, inaccuracies, or omissions in regards to product descriptions, pricing, promotions, shipping charges, transit times, and availability. The website reserves the right to correct any inaccuracies, errors or omissions and to update or change information, or cancel orders as needed, without prior notice, even after the order has been submitted.


Indemnification
You agree to defend and hold the website and its owners and employees harmless from any claims or demands made by a third party due to your breach of these terms or any terms referenced, or your violation of any laws or rights of a third party. If legal action is taken to enforce the terms of these terms, the website shall be entitled to recover all costs and fees related to the legal action, in addition to any other compensation granted by the court, if it is determined by a final verdict of a competent court that the website is the prevailing party.


Force Majeure Clause
Neither party shall be held responsible for any delays or non-performance under this agreement due to circumstances beyond their control, such as acts of God, acts of public enemies, fire or explosion, flood, natural disasters, failure of telecommunication systems, war, acts of terrorism, riots, embargoes, quarantine measures, viruses, strikes, lockouts, labor disputes, transportation or supply failures, requests from government authorities, or any other events beyond their reasonable control.


Disclaimer
The agreement between Bulletskins OÜ and the User or Purchasing User is subject to the applicable Terms of Sale for each order made through the Site and will be interpreted in accordance with Estonian law. The User or Purchasing User consents to the non-exclusive jurisdiction of Estonia courts, without restricting Bulletskins OÜ's ability to enforce the agreement in any court of competent jurisdiction.
This website provides access to Steam data, including, but not limited to, images, titles, and descriptions of virtual items in games such as Counter-Strike Global Offensive. However, the website is not affiliated with or officially endorsed by Valve, and it does not guarantee the accuracy, up-to-dateness, error-free nature, or unchanging future of the Steam data. All Steam data is the property of Valve and is provided "as is". The services available through this website are provided without any express or implied warranties.
The cardholder is responsible for adhering to the rules set forth by the copyright holders.
All trademarks used belong to their respective owners.


Modifications and Updates
Bulletskins.com reserves the right to modify or update these terms of use at any time, to add, remove, or modify content on the website, or to shut down the website. In the event of changes to the terms and conditions, you will be notified through the posting of a revised version on the website. It is advisable to stay updated on any changes. The relationship between the Buyer and Bulletskins OÜ, which is not covered by the provisions of this Agreement, is primarily governed by the rules established by Bulletskins OÜ partners, including but not limited to Dispute Resolution, Governing Law, Entire Agreement, Amendments, Severability, and others.